Please turn off antivirus protection and firewalls in Windows Security.
Please make sure the DVR system has been connected to your router via the Ethernet cable. You can check the network connection status from the Startup Wizard.
Please visit https://xmeye.org/xmeye-for-pc/ to download and install the VMS Client following the setup wizard.
Option 1: Add the DVR system automatically
Please make sure the DVR system and your PC are connected with the same router.
Please log in to the client with the default User Name (admin) and Password (admin).
Click OK to add the DVR system automatically.
Tap YES on the pop-up window of “This operation may modify the device’s IP address, whether to continue?”
The DVR you added will be listed on the interface of Device Manager after 10s searching.
The VMS Client cannot load the password of the DVR system automatically, you need to modify it by clicking .
The DVR system is ready to use.
Please check if the DVR system and PC are connected to the same router.
Network may be disconnected, please click to refresh.
Option 2 : Add the DVR system manually
Click Manual Add at the lower left corner on the interface of Device Manager.
Change the Login Type from IP to CloudID and enter the required information on the interface of Add Device.
Set a name for the DVR.
Also called Serial Number. You can get it from Startup Wizard or by accessing System > Version.
Enter the password you set for the DVR system.
Please click Home > Live View to view the live videos from all channels.
You can go to Home > OPERATION > Record Settings to set the disk in which the video will be saved for VMS Client.
Please go to Home > ADVANCE > Record Plan to set the detailed record plan.
Click Home > Playback to check all the videos recorded.
Check the box before the channel(s) you prefer, select Type of the video, select the Begin and End time, then click Search to list the filtered videos.
Double click on the selected video files to play the video or select one video file, then click button to play the video.
Stay on the interface of Video Playback, click to download the selected video, while click to download the video fragment by time period in this video file. The file you downloaded will be saved to the default path on the PC.
You can go to Home > SETTINGS > Systems Config to modify the path.
The format of the file you downloaded is H264 and the file is encrypted. It only can be played by the exclusive media player and you can download it from here